EFQM
EFQM
The EFQM or European Foundation for Quality Management Excellence Model is a globally recognized self-assessment framework. It measures an organizations strengths and areas for improvement across all of its activities. It assists businesses in identifying gaps and implementing potential solutions. Thereby it enables organizations to attain desired goals. The model was first developed in 1991 and has been revised several times since then. It is based on the idea that there are nine key factors that contribute to an organizations success.
Enablers
- Leadership
- People
- Policy and Strategy
- Partnerships and Resources
- Processes
Results
- People Results
- Customer Results
- Society Results
- Key Performance Results
Here are some of the benefits of using the EFQM Excellence Model
- It helps organizations identify their strengths and areas for improvement.
- Develop a clear and well-defined strategy.
- To improve their processes.
- Achieve their financial and operational goals.
- And finally, it makes a positive contribution to society.